Question 1

Who is Henora Travel and Safari?

Accepted Answer

Henora Travel and Safari is a tour and travel company based in Namibia specializing in safari adventures, holiday packages, cultural tours, and customized travel experiences for individuals, families, and groups.

Question 2

Which destinations do you offer?

Accepted Answer

We offer safaris and tours to national parks, game reserves, cultural heritage sites, beach destination depending on client needs.

Question 3

How do I book a safari with Henora Travel and Safari?

Accepted Answer

You can book by contacting us via email, phone, or our website. Once the itinerary is confirmed, a deposit is required to secure your booking. Our team will guide you through the entire booking process.

Question 4

How far in advance should I book?

Accepted Answer

We recommend booking at least 2–4 weeks in advance. For peak seasons, early booking is advised to secure accommodation and park permits.

Question 5

Is a deposit required to confirm a booking?

Accepted Answer

Yes. A deposit is required to confirm your booking, with the balance paid before the start of the tour.

Question 6

What payment methods do you accept?

Accepted Answer

We accept bank transfers and other agreed payment methods. Payment details will be provided upon confirmation of your booking.

Question 7

Are your tours suitable for families and children?

Accepted Answer

Yes. We offer family-friendly tours and can tailor itineraries suitable for children of different ages.

Question 8

Can I make changes to my booking?

Accepted Answer

Yes, minor changes (such as dates or room preferences) can often be arranged, depending on availability. Please contact us as soon as possible to make adjustments.

Question 9

What types of tours do you offer?

Accepted Answer

We offer guided safaris, adventure tours, cultural experiences, and tailor-made trips across Namibia. Popular destinations include Sossusvlei, Deadvlei, Etosha National Park, Swakopmund, and Damaraland.

Question 10

Can I choose between private and group tours?

Accepted Answer

Absolutely! You can choose between private tours, perfect for individuals, couples, or families, and small group safaris if you love meeting new people and sharing the adventure.

Question 11

How long are your tours?

Accepted Answer

Our tours typically range from 10 to 16 days, but we can also create shorter or longer packages based on your schedule.

Question 12

What vehicles do you use for safaris?

Accepted Answer

We use comfortable, air-conditioned 4x4 safari vehicles designed for long drives and off-road travel. Every vehicle is equipped for safety and scenic viewing.

Question 13

Do your guides speak English?

Accepted Answer

Yes! All our guides speak fluent English, and many also speak local Namibian languages.

Question 14

What kind of accommodation is included in your tours?

Accepted Answer

We partner with hand-picked lodges, guesthouses, and luxury camps known for comfort, safety, and great hospitality. Options range from mid-range to high-end, depending on your package.

Question 15

Are meals included in the tour packages?

Accepted Answer

Most of our tours include breakfast and dinner. Some packages also include lunch or picnic meals during safaris. Specific inclusions are listed in each tour itinerary.

Question 16

Can you accommodate special dietary requirements?

Accepted Answer

Yes, we can! Just let us know your dietary requirements (vegetarian, vegan, gluten-free, etc.) when you book, and we’ll handle the rest.

Question 17

Is it safe to go on safari in Namibia?

Accepted Answer

Yes — Namibia is one of Africa’s safest and most stable countries. All our safaris are led by professional, licensed guides trained in first aid and wildlife safety.

Question 18

Will I be able to see the Big Five?

Accepted Answer

Namibia is home to four of the Big Five — lions, elephants, leopards, and rhinos — which you can spot in Etosha National Park. Buffalo are rare in Namibia but can be seen in neighboring regions.

Question 19

Are vaccinations required for travel to Namibia?

Accepted Answer

No mandatory vaccines are required for entry, but we recommend consulting your doctor about routine vaccinations and malaria prevention before travel.

Question 20

Do I need a visa to visit Namibia?

Accepted Answer

Yes. Starting 1 April 2025, visitors from countries like the U.S., Canada, the U.K., and most of Europe now need a visa to enter Namibia. You can apply online for an e-Visa or get a visa on arrival at main entry points.

Question 21

What’s the best time to visit Namibia?

Accepted Answer

The best time for safaris is during the dry season (May–October) with clear skies and great wildlife viewing. The green season (November–April) offers lush landscapes and fewer tourists.

Question 22

What should I pack for my Namibia safari?

Accepted Answer

We recommend:
 • Light, breathable clothing in neutral colors
 • A hat, sunscreen, and sunglasses
 • A light jacket for cool evenings
 • Comfortable walking shoes
 • Camera and binoculars
 • Refillable water bottle

Question 23

What’s the local currency in Namibia?

Accepted Answer

Namibia uses the Namibian Dollar (NAD), which is pegged to the South African Rand (ZAR). Both currencies are accepted.

Question 24

Is Wi-Fi available during the tours?

Accepted Answer

Most lodges and camps offer Wi-Fi in reception or common areas, but coverage may be limited in remote regions — which adds to the safari adventure!

Question 25

How can I contact Henora during my trip?

Accepted Answer

You’ll receive a 24/7 emergency contact number before your departure. Our team is always available via phone, WhatsApp, or email for assistance.

Question 26

What if there’s an emergency during the tour?

Accepted Answer

In case of an emergency, your guide will assist immediately and coordinate with our head office or local emergency services. All tours include basic medical support and evacuation plans.

Question 27

Do you offer custom or private itineraries?

Accepted Answer

Yes! We specialize in tailor-made tours designed around your interests, budget, and schedule. Whether you want a romantic getaway, adventure safari, or family trip — we’ll plan it for you.

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