Privacy Policy For Henora Travel and Safari

Henora Travel and Safari
Effective Date: [01-06-2025]

At Henora Travel and Safari, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you use our services, website, or contact us.

1. Information We Collect

We may collect the following information when you use our services:

Personal Information: Name, email address, phone number, passport details (for travel bookings), billing address.
Booking Information: Travel dates, destination preferences, group details, accommodation choices.
Payment Information: Credit/debit card details or bank information (processed securely through trusted payment providers).
Website Data: IP address, browser type, cookies, and browsing activity on our site.

2. How We Use Your Information

We use your information to:

Process bookings and reservations.
Provide customer support and respond to inquiries.
Customize tours and travel packages.
Send booking confirmations, invoices, and travel updates.
Improve our website, services, and customer experience.
Send promotional offers (only if you subscribe to our mailing list).

3. Sharing Your Information

We do not sell or rent your personal information. We only share your data with:

Hotels, lodges, and service providers necessary to complete your booking.
Payment processors to handle secure transactions.
Government authorities if required by law (e.g., border control, visa requirements).

4. Data Protection & Security

We use secure systems to protect your personal information from unauthorized access.
Payment details are encrypted and handled only through trusted payment gateways.
Access to personal data is restricted to authorized staff only.

5. Cookies

Our website uses cookies to improve your browsing experience. You can choose to disable cookies in your browser, but some features of the website may not function properly.

6. Your Rights

You have the right to:

Request a copy of the personal information we hold about you.
Ask us to correct or update your information.
Withdraw your consent for marketing communications.
Request deletion of your data (subject to legal and booking requirements).

To exercise these rights, please contact us at:
📧 info@henoratravelandsafari.com

7. Third-Party Links

Our website may contain links to third-party websites (e.g., partner hotels or payment providers). We are not responsible for their privacy practices, and we recommend reviewing their policies separately.